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ieSupportManager Helpdesk 2.08

 

 
Program Info
 

License:
 
Last Update: 2014-06-14
 
Release Status: Minor Update
 
Size: 22.3 MB
 
Price: $630  Buy
 
Downloads: 21
 
Publisher: ieComputerSystems Ltd
 
OS Support: Windows2000, Windows 8, WinServer, WinXP, WinVista, Win7 x32, Win7, Win7 x64, WinVista x64
 
Category: Windows/Business/Helpdesk & Remote PC
 
Rating
0


 



ieSupportManager Helpdesk

 
Publisher's Description
 
 
i

eSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available.

Requirements

IBM compatible PC, 128MB Ram, 32MB Hard Disk space

Languages supported

English, German, Spanish