Help Live Web Chat 1.2
nalyze and enhance your web traffic conversion rate just by making a proper utilization of eAssistance Pro software. This is one such live web chat software that you can easily integrate in your website and manage real time chat with your website visitor. In fact, the software provides you with one such solution to understand, respond and resolve queries of your online visitors the way you always wanted.
The utility provide you with six types of chat codes that can be placed anywhere on various pages of a website. It offer three types of user console i.e. Admin, Operator and Visitor. Admin console is designed for site administrator who has got the right to accept or deny requests for new chat accounts. It also allows website manager or administrator to add multiple operators and departments for live chat sessions with visitors.
Visitor console is the chat messenger for the website visitors. Another great aspect about the software is it allows real-time monitoring of website visitors and collect visitor’s information such as IP address of the Visitor’s system, local time and geographical location of a visitor. It also allow administrator to change the font size, color and style of Live messages. Moreover, with eAssistance Pro you could also very well brand the web chat support window that could match up to the look of your website.
Along with that, the application also facilitates you to view the local time of the visitor depending upon their geo-location. Spell Checker has also been included with better features and wider word range. In addition, the software support many operating systems such as Android, Blackberry, Windows and Macintosh. It is also available in free version that adds single operator and department in the operator console. One got to buy the complete version of software that provides permission to add multiple operators or departments for live chat sessions. For more details: www.help.livewebchat.org
